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酒店英語(yǔ)面試問題及答案
在學(xué)習(xí)、工作中，只要有考核要求，就會(huì)有試題，試題是考核某種技能水平的標(biāo)準(zhǔn)。相信很多朋友都需要一份能切實(shí)有效地幫助到自己的試題吧？以下是小編整理的酒店英語(yǔ)面試問題及答案，僅供參考，歡迎大家閱讀。
酒店英語(yǔ)面試問題及答案 1
1、 Why do you want to leave your current job/company?
If you’re applying for a more senior job, you might answer:
“I really enjoy what I do, but I’m ready for more responsibility and challenge which your job offers. Unfortunately, my current job/employer can’t give me this.”
If this isn’t the reason, use yours instead, but always be positive in your answers to tough interview question
2、What do you think of your current boss?
“My current boss is great. He sets the team challenging but realistic targets and motivates us to achieve them…”
“My current boss is very good. She deals with her team firmly but fairly and enjoys our respect because of this…”
If your current boss is not great, and you are prepared to answer more interview questions about this, say so, but do balance each criticism with a positive point. Remember the need to appear positive in your answers to interview questions. You might say:
“My current boss has strengths and weaknesses. He is very good at listening to people but sometimes, in my view, doesn’t deal with underperformers firmly enough. This affects team morale sometimes…”
3、What will you miss about your present job?
People is the best interview answer here. Say anything else and you’re suggesting the job you’re applying for won’t give you everything you had and more, and might even leave you wanting!
As you think about answers to interview questions, always have in mind the need to create a positive impression.
“Well I’m confident that the job you’re offering will give me everything I have now and more so I don’t think I’ll miss anything about the job itself. But I’ll miss some of the people of course…”
酒店英語(yǔ)面試問題及答案 2
1、What can you tell me about XYZ Company?
If you need to, start by saying “Is it ok if I refer to my notes?”. When you get the nod, off you go.
A good interview answer should include short factual statements covering such things as the Company’s history, its products, staff numbers, turnover and future business objectives. Something like this is fine:
“I believe the Company began in 1967, with just one outlet, but now has 25. From what I’ve read, you sell A, B and C products across Europe and the States and have a turnover in excess of $5 million. You employ 125 staff. I beleive you hope to enter the Asian market by 2010″. “I’ve done some research and can tell you more if you like”.
You will likely hear “No, that’s fine. Thank you.”
Your interviewers will be impressed that you prepared and made notes and you’re off to a good start.
2、What do you think XYZ Company can offer you?
There are two bits to this interview question, the role and the Company. Mention both. You might say:
“I’m told the Company has a firm commitment to individual training and development. This is great news for me because I’m keen to learn and advance in the Company. The role itself appears challenging and rewarding which I’ll find very motivating”.
3、If you’re successful, what do you think you’ll be doing day-to-day?
You might start by saying “I understand that I’ll be…”. Then you could talk about the main role, any other activities and any targets you expect to be given.
4、What are your strengths/weaknesses?
IMPORTANT — this common job interview question can be asked in many different ways, such as “What qualities do you admire in others that you would like to develop in yourself?”
Strengths should be easy enough to think about (keep the position in mind).
Talking about weaknesses can be harder but good interview answers are still possible. Many people choose to mention something which they’ve recognized as being a weakness but have overcome.
“I’d like to be more organized, like one of my colleagues. She doesn’t have to try. But because I don’t find it as easy as her, I use to-do lists and a diary to help me successfully manage my work”.
On a final note, it’s much safer to highlight your lack of experience or knowledge as a weakness than a fault in your personality. Employers can always give you experience but few want to help you overcome shortcomings in your personality! So avoid telling interviewers that you “get bored” or “too involved” or “frustrated”!
酒店英語(yǔ)面試問題及答案 3
1、What do you look for in a job?
This is really a question about suitability, though we’ve included it here.
Remember the advert? Focus on the advert criteria and you won’t go far wrong. For example, if the advert called for someone to lead others, you might say:
“I like a job where I can lead and motivate others and enjoy seeing improvements in team performance”.
If the advert called for a target-focused individual, you might say:
“I like having targets. They encourage me to stretch myself and beat them!”
2、What is your personal mission statement or motto?
Not everyone has one, but because you might be asked, think what yours would be.
“Just do it!”
“Right first time, every time”.
“Less talk, more action”.
“Treat others as you’d wish to be treated”.
“Fortune favours the brave”.
“Quality, quality, quality…”.
Our advice: This is one of those times when we ask candidates to explain their answers to our interview questions. So, whatever you say, it’s likely you’ll be asked to give a reason or example so have one in mind. For most jobs, you want to sound positive and motivated, but possibly not ruthless or inconsiderate.
8、What do you enjoy most about what you do now?
“I really enjoy the technical nature of the job and the speed at which I’m able to fix faults. I get a lot of satisfaction from getting people back to work as soon as possible”.
If working as part of a team is mentioned as a requirement of the job, you might answer:
“I really enjoy being part of a team. I like it when the team pulls together to achieve something and everyone can take some credit”.
3、 What do you enjoy least about your current role?
A good interview answer might go something like this:
“Actually, I enjoy everything about what I do. I suppose if I had to give something up, it would be…”
The ‘something’ depends on you, but it’s best to mention something incidental to your job, like admin or paperwork. So you might say:
“I’m not sure (pause). I suppose if I had to pick something to give up it would be paperwork. I know it’s important, and I do it well, but if someone else did if for me, that would be great!”
酒店英語(yǔ)面試問題及答案 4
1、 你喜歡和什么樣的人/經(jīng)理一起工作？
What kind of people/manager do you like to work with?
這個(gè)問題主要是看你能否融入這個(gè)團(tuán)隊(duì)，同時(shí)，你喜歡一起工作的人通常往往是你本身性格的一個(gè)折射，意思就是你喜歡一起工作的人往往性格和你相似，所以這個(gè)時(shí)候面試人也想要知道你是如何看自己。如果你面試國(guó)際性的酒店，往往可以說(shuō)I like working with people who are open-minded, active and easy-going（這只是一個(gè)例子），也可以按照自己的性格以及你面試的崗位回答。
2、 如果我酒店雇用你，你覺得可以為酒店帶來(lái)什么樣的貢獻(xiàn)？
What kind of value/contribution will you bring in if you join our hotel?
可以大膽談?wù)勛约旱膬?yōu)勢(shì)，尤其是根據(jù)自己的經(jīng)驗(yàn)�？梢哉f(shuō)：If I get chance to join XXX hotel, I believe that my rich experiences in XXX(擅長(zhǎng)的方面) can bring extra value to XXX hotel. Because/Since...（因?yàn)?..談自己以前的經(jīng)歷). 這個(gè)問題的關(guān)鍵是你能說(shuō)出個(gè)一二來(lái)，而且面試官想要知道你是否知道自己的優(yōu)勢(shì)在哪。
3、How would you handle difficult or fussy customers?
你是如何應(yīng)對(duì)麻煩或者挑剔的客人的？
這個(gè)問題算是酒店面試最常見問題之一了。其實(shí)關(guān)于應(yīng)對(duì)挑剔麻煩的客人，你的回答可以遵循以下6個(gè)關(guān)鍵詞來(lái)組織自己的`語(yǔ)言，然后還可以舉一個(gè)以前發(fā)生過的例子，來(lái)證明你指導(dǎo)如何應(yīng)對(duì)麻煩和挑剔的客人。
Respect/尊重
Empathy/同理心，站在客人的角度思考(I will put myself in the customers shoes, and try to see the situation from his/her perspective)
Listen/傾聽
Identify the problem/找出問題
Avoid blame/避免責(zé)備
Resolve the problem/解決問題
4、Would you describe yourself as more of a leader or more of a follower?
你覺得自己是個(gè)領(lǐng)導(dǎo)者還是一個(gè)追隨者？
不要被問題給限制了。如果你說(shuō)一個(gè)領(lǐng)導(dǎo)者，可能會(huì)暗示你不太遵守工作規(guī)則。如果你說(shuō)追隨者，你看起來(lái)好像只知道服從，沒有什么雄心壯志。但是其實(shí)別擔(dān)心，只要解釋好就可以。這個(gè)問題沒有正確答案的，更加取決于你面試的職位，如果是一個(gè)領(lǐng)導(dǎo)者的職位，那你可以說(shuō)自己想要成為一個(gè)領(lǐng)導(dǎo)者，更加顯示出你雄心壯志的一面，想要成長(zhǎng)的一面。
5、If you were an animal, which one would you be?
如果你可以做一個(gè)動(dòng)物，你想做哪個(gè)動(dòng)物？
面試官其實(shí)想看你快速思考的能力。如果你說(shuō)你想做兔子bunny，那你給人的印象大概是溫和soft、被動(dòng)passive。如果你回答獅子lion，你大概比較aggressive。 這個(gè)問題的關(guān)鍵是看你想給面試官留下什么樣的印象了。
6、Why did you leave (are you leaving) your job?
為什么你要離職？
這個(gè)問題，有很多答案，一般比較“好”一點(diǎn)的回答是：
我想有更好的職業(yè)發(fā)展(better career development)
我想開闊我的視野(broaden my views)
還有一些比較客觀的原因，比如：
我上一家酒店關(guān)了/搬了（Business went down/relocate in..)
這個(gè)問題的回答很多，只要合理，上面的“好”只是相對(duì)而言的。但是小編建議不要說(shuō)，離職因?yàn)槭怯捎谖液屠习?同事的矛盾，或者抱怨自己上一家酒店的不好，這些其實(shí)會(huì)讓面試官開始擔(dān)心，你能否如何好處理人際關(guān)系等。
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