SUMMARY OF QUALIFICATIONS

Over 5 years of part-time managerial, customer service and salesexperience in family import business

Strong work ethic and time management skills demonstrated by ability to excel academically while working and assuming leadership role in extra-curricular activities

Proven results negotiatingand maintainingcustomer, supplier and producer relationships

EDUCATION

Honours Bachelor of Arts

University of Toronto Mississauga

June 2014

Double Major: Management and Psychology

Related courses: Project Management, Technology in Organizations, Advanced Marketing Management

4th year Management Project: contributed to consumer, industry and competitor 2010 analysis for business plan; received grade of A+

CGPA: 3.35 out of 4

Gordon Cressy Student Leadership Award

Dean’s Honour List Recipient

BUSINESS AND MANAGEMENT EXPERIENCE

Lishkara Fabrics Inc., Import/Export

2012-2013

Manager of Operations

Contact and negotiate with over 20 producers and suppliers resulting in improved cost savings and product quality

Maintain workplace computer network including assessing user needs, managing network failures and recommending solutions

Direct hiring and training of new staff with less than1% turnover in 3 years

Sales Representative

Summers 2011-2012

Maintained strong customer relations with existing retail customers

Developed new business contacts in various countries in the Middle East and Europe leading to improved producer and supplier relationships

Developed and marketed two new product lines that increased revenue by 20%

Communications Director, Student Management Society University of Toronto Mississauga

Sept.-May 2011-2012

Developed and distributed monthly newsletter to 60 members

Ensured proper protocol followed in all communicatio